Cancellation without extra costs* is possible up to 7 days before the booked arrival date.
You are responsible for your booking and any cancellations. You should arrange your own cancellation insurance for these situations. We cannot be held responsible for cancellations within the specified timeframe, for example, illness, inability to travel, incorrect booking, or other circumstances that could lead to cancellation by the booker/guest.
You must inform us in advance if your check-in time changes. You can do this by simply sending a message to one of the numbers listed on the website or via the contact form. If you arrive outside the regular check-in time (10:00 PM) without prior notice, your booking will be automatically canceled and considered a no-show, and you will not be allowed back in.
From the 7th day onwards you will pay 100% of the costs for which you booked (accommodation and extras). This also applies to NO-SHOWS.
You are not insured for cancellations; you must arrange this yourself.
If you booked through booking.com then the terms and conditions of booking.com apply to your stay.
If you paid online and cancel before the 7th day, you will be charged the cancellation fee, i.e., the costs we incur to offer you the service of paying online via Mollie and refunding it.
- Ideal (NL) 1%* - PayPal 5%* - Credit card 2%* - SEPA transfer 1%* - Klarna 2%* - Google Pay 2%* - Apple Pay 2%*
These costs result from our agreement with the payment provider(s), the costs we incur are included in the prices as shown on our website, so in short " we bear these costs to give you as a guest the best price for our overnight stays " , by cancelling you commit yourself to reimburse the payment costs made by an online payment and these will then be deducted from the refunded amount.
Please note this only applies in case of cancellation before the 7th day before arrival, after the 7th day before arrival you will pay the full amount as stated in clause 1.
