Cancellation conditions

For contracts concerning accommodation services, there is no statutory right of revocation according to § 312g para. 2 no. 9 BGB.

The guest can cancel the reservation in writing (by email) before the start of the stay.

In case of cancellation, Bed & Breakfast Ravelin remains entitled to payment of a flat-rate cancellation fee. Individual settlement of saved costs or re-letting does not take place.

The cancellation fee is as follows:

A cancellation is possible free of charge up to 7 days before arrival. In case of timely cancellation, the paid amount will be refunded. Any transaction fees charged by the payment service provider will be deducted from the refundable amount. The refund will be made as soon as possible.

Less than 7 days before the planned arrival date or in case of non-appearance (No-Show): 100% of the agreed accommodation price

The cancellation fee is a flat-rate compensation according to § 309 no. 5 BGB.

We advise guests to take out an appropriate cancellation insurance.