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Privacy statement

1. Controller

The controller responsible for the processing of personal data is:
Bed & Breakfast Ravelin
Rees-Mehr, Germany

Email: [info@bbravelin.de](mailto:info@bbravelin.de)
Website: [www.bbravelin.de](http://www.bbravelin.de)

2. General

Bed & Breakfast Ravelin attaches great importance to the protection of your personal data. We process personal data exclusively in accordance with applicable laws, including the General Data Protection Regulation (GDPR/DSGVO) and German privacy legislation.

This privacy policy informs you about what personal data we collect, for what purposes we process this data, on what legal basis this occurs, and what rights you have.

3. What Personal Data Do We Process?

Depending on your reservation, stay, or contact with us, we may process the following personal data:
Full name
Address information
Phone number
Email address
Arrival and departure dates
Number of guests
Information about accompanying guests, if provided by you
Payment information
Vehicle details, if relevant for parking or using a charging facility
Communication via email, phone, WhatsApp, or through a booking platform
Other data that you voluntarily provide to us

4. Purposes of Processing

We process personal data for the following purposes:
Processing and managing reservations
Preparing and executing the contract
Receiving and processing payments
Answering questions and requests
Informing guests about their reservation and stay
Processing additional services
Complying with legal obligations
Maintaining administration and accounting records
Protecting our guests, properties, and business operations

5. Legal Basis for Processing

The processing of personal data is based on one or more of the following legal bases:

Article 6(1)(a) GDPR: consent of the data subject
Article 6(1)(b) GDPR: performance of a contract or measures taken before concluding a contract
Article 6(1)(c) GDPR: compliance with a legal obligation
Article 6(1)(f) GDPR: legitimate interests, provided that the interests or fundamental rights and freedoms of the data subject do not override these interests

6. Retention Periods

Personal data is retained no longer than necessary for the purpose for which it was collected.

Data relevant for tax, administrative, accounting, or other legal obligations will be kept for the retention periods stipulated under German law.

After the applicable retention period expires, the data will be deleted, unless further retention is necessary or legally permitted.

7. Disclosure to Third Parties

Bed & Breakfast Ravelin does not sell personal data to third parties. Personal data will only be shared with third parties when this is necessary for:

Executing the contract
Processing payments
Processing a reservation through a booking platform
Complying with legal obligations
Fulfilling a legitimate request from a competent public authority

When external service providers process personal data on our behalf, appropriate arrangements are made to protect your data as required by law.

8. Booking Platforms

When a reservation is made through an external booking platform like Booking.com, the relevant platform may also process personal data.

The privacy policy of the respective booking platform applies to this processing.

We therefore advise guests to also review the privacy statement of the booking platform they use.

9. Communication

When you contact us by email, phone, WhatsApp, or through a booking platform, we process the data you provide to answer your question, manage your reservation, or execute the contract.

The content of this communication may be retained as long as necessary for handling your request, executing the contract, or complying with legal obligations.

10. Website and Cookies

Our website may use technically necessary cookies that are required for the proper and secure functioning of the website.

Technically necessary cookies can be placed without prior consent, provided this is legally permitted.

If analytical, marketing, or other non-essential cookies are used, prior consent will be requested as legally required.

11. Security of Personal Data

Bed & Breakfast Ravelin takes appropriate technical and organizational measures to protect personal data against loss, misuse, unauthorized access, unlawful disclosure, alteration, or destruction. These measures are adapted as necessary to keep up with technological developments and changed risks.

12. Data Subject Rights

You have the right, subject to legal conditions being met, to:

Access the personal data we process about you
Correct incorrect or incomplete personal data
Request deletion of your personal data
Request restriction of processing
Object to the processing of your personal data
Receive your personal data in a portable format
Withdraw any consent previously given at any time
Withdrawal of consent does not affect the lawfulness of processing based on consent before withdrawal.

Requests should be addressed to the contact details given in this privacy policy.

13. Right to Complain

If you believe that your personal data is being processed in violation of applicable privacy laws, you have the right to lodge a complaint with a competent supervisory authority for data protection. The competent supervisory authority is, in principle, the data protection authority of the German federal state where Bed & Breakfast Ravelin is located.

14. Obligation to Provide Data

Certain personal data is necessary for concluding and executing a reservation contract.

If the required data is not provided, Bed & Breakfast Ravelin may not be able to accept or execute a reservation. Providing additional, non-essential data is voluntary.

15. Automated Decision-Making

Bed & Breakfast Ravelin does not use exclusively automated decision-making or profiling that has legal effects for the data subject or significantly affects them.

16. Changes to This Privacy Policy

Bed & Breakfast Ravelin reserves the right to amend this privacy policy if changes in legislation, business operations, services offered, or technical developments make this necessary.

The most current version will always be available on the Bed & Breakfast Ravelin website.

Version 1.0 - December 15, 2025